Terms of Service

1. Parties and Program Overview

These Terms of Service ("Agreement") constitute a legally binding contract between:

• Fenetex Lead Nexus — a proprietary lead generation program, the intellectual property

of Fenetex.com ("Fenetex" or "Program Ownner");

• Oculus Intel LLC, a digital marketing agency and licensed program steward authorized

to administer, deliver, and manage the Fenetex Lead Nexus program on behalf of

Fenetex.com ("Oculus Intel" or "Agency"); and

• The enrolling Fenetex authorized dealer ("Client" or "Dealer") who purchases a Fenetex

Lead Nexus package.

By enrolling in the Fenetex Lead Nexus program, Client agrees to be bound by these Terms in

their entirety. If Client does not agree to these Terms, Client must not enroll or continue use of

the program.

2. Intellectual Property and Program Ownership

2.1 Program IP Ownership

The Fenetex Lead Nexus program — including its name, branding, methodology, lead

ecosystem, dashboard platform, data architecture, and all associated systems — is the

exclusive intellectual property of Fenetex.com. Oculus Intel LLC operates as the licensed

program administrator and marketing steward. Client acquires no ownership rights in the

program, the brand, or its underlying systems by virtue of enrollment.

2.2 Dashboard Ownership

The Fenetex Lead Nexus Dashboard ("Dashboard") is a proprietary platform owned exclusively

by Fenetex.com. Client is granted a limited, non-transferable, revocable license to access and

use the Dashboard solely for the purpose of managing leads received through the program

during the term of active enrollment. Upon termination of this Agreement for any reason,

Dashboard access will be revoked as described in Section 10.

2.3 Non-Compete Obligation

Because the Fenetex Lead Nexus program is exclusively designed to promote Fenetex.com

manufacturer products, Oculus Intel is contractually prohibited from using program resources,

campaign assets, or lead infrastructure to promote, market, or generate leads for any

FENETEX LEAD NEXUSTerms of Service

Confidential | Oculus Intel LLC on behalf of Fenetex Lead NexusPage

manufacturer whose products directly compete with the Fenetex.com product line. Client

acknowledges this limitation and agrees that the program is Fenetex-exclusive in scope.

3. Client Cooperation and Program Setup

3.1 Setup Cooperation Requirement

The speed at which Fenetex Lead Nexus campaigns can be activated and leads generated is

directly dependent on the cooperation and responsiveness of the Client during the onboarding

and setup process. Timelines provided by Oculus Intel are estimates and are contingent on the

timely provision of required access and approvals.

3.2 Required Access

To facilitate full program deployment, Client agrees to provide timely access to the following, as

applicable:

• Facebook Business Manager and/or Meta advertising accounts

• Instagram Business Profile

• Website backend and content management system (CMS)

• Web hosting server and/or cPanel access

• Domain Name System (DNS) records

• Google Business Profile and/or Google Analytics

• Any other digital platforms required for campaign execution

3.3 Missing or Non-Existent Digital Assets

If Client does not possess one or more required digital assets (e.g., no Facebook Business

Page, no website, no domain), Oculus Intel can assist in creating those assets as part of the

onboarding process. Client acknowledges and agrees that the creation of new digital assets will

extend the setup timeline and may delay the activation of lead generation campaigns. No

service level commitments or lead delivery timelines apply until all required assets are in place

and all access credentials have been successfully transferred.

Important: Delays caused by Client's failure to provide required access, credentials, or approvals are

not the responsibility of Oculus Intel or Fenetex Lead Nexus. No refunds, credits, or adjustments will

be issued on the basis of setup delays attributable to Client inaction.

4. Dashboard Responsibilities

4.1 Active Dashboard Management Required

Client is required to actively use and maintain the Fenetex Lead Nexus Dashboard as a

condition of continued program participation. Active management includes:

• Logging into the Dashboard at minimum once per calendar month

• Reviewing all newly assigned leads in a timely manner

• Updating lead statuses and disposition records in good faith

• Maintaining accurate contact and business information within the Dashboard

4.2 Inactivity and Suspension

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If Client fails to log in to or meaningfully update the Dashboard within any 30-day period, Oculus

Intel and/or Fenetex Lead Nexus reserves the right to:

• Issue a written notice of inactivity to the Client;

• Temporarily suspend Client's access to the lead distribution system; and/or

• Suspend Client's participation in the Fenetex Lead Nexus program indefinitely.

Suspension under this section does not entitle Client to a refund of any fees paid.

Reinstatement after an inactivity suspension may require a reactivation review and/or additional

fees at Oculus Intel's discretion.

4.3 Lead Data and the Fenetex Master Hub

All lead data collected, generated, and displayed through the Fenetex Lead Nexus program is

transmitted to and maintained within the Fenetex Lead Nexus master data hub. This data is the

property of Fenetex.com and is shared with authorized dealers through the Dashboard for the

sole purpose of lead follow-up and conversion within the Fenetex product ecosystem.

5. Acceptable Use of Leads and Good Faith Obligations

5.1 Fenetex-Exclusive Lead Use

All leads generated through the Fenetex Lead Nexus program are generated within the Fenetex

brand ecosystem and are intended exclusively for the promotion and sale of Fenetex.com

manufacturer products. Client agrees that leads received through this program will not be used

to:

• Promote, quote, or sell products from any manufacturer that competes with the

Fenetex.com product line;

• Redirect potential customers to competing brands or distributors;

• Share, resell, or transfer leads to third parties not affiliated with the Fenetex ecosystem.

5.2 Good Faith Obligation

Client agrees to follow up on all assigned leads in good faith, with genuine intent to serve the

potential customer with Fenetex products. Using Fenetex-generated leads to cross-sell, upsell,

or introduce competing products constitutes a material breach of this Agreement.

5.3 Consequences of Bad Faith Lead Use

If Oculus Intel or Fenetex Lead Nexus determines, in its reasonable judgment, that Client is

using program leads in bad faith — including but not limited to diverting leads to competing

manufacturers, failing to follow up on leads, or using the program to access Fenetex's customer

base for unauthorized purposes — Client's access to the Fenetex Lead Nexus program may be

immediately suspended or permanently terminated. No refunds will be issued in such cases.

6. Prohibited Conduct and Grounds for Termination

In addition to the lead use restrictions in Section 5, the following conduct constitutes grounds for

immediate suspension or permanent termination of program access:

• Fraudulent activity of any kind in connection with the program, its leads, or its customers

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• Deliberately shoddy or substandard workmanship delivered to Fenetex Lead Nexus

customers

• Any attempt to defraud, mislead, or take advantage of potential customers originating

from the Fenetex ecosystem

• Providing false information to Oculus Intel or Fenetex Lead Nexus during enrollment or

program operation

• Unauthorized access to, modification of, or interference with the Dashboard or any

Fenetex Lead Nexus systems

• Violation of any applicable law, including but not limited to consumer protection, data

privacy, telemarketing (TCPA), or CAN-SPAM regulations

Oculus Intel and Fenetex Lead Nexus reserve the right to determine, in their sole discretion,

whether prohibited conduct has occurred. Client will be notified of the determination and the

applicable consequence.

7. Service Packages and Fees

7.1 Package Tiers

The Fenetex Lead Nexus program is offered at three package tiers. Specific features,

deliverables, and monthly investment amounts for each tier are described on the official

program sales page. The three tiers are:

• Entry Package — designed for dealers beginning paid social lead generation

• Mid-Level Package — designed for dealers with established digital presence seeking

accelerated growth

• High-Level Package — designed for dealers seeking maximum lead volume and full

digital ecosystem management

7.2 Setup Fees

Each package tier includes a one-time, non-refundable setup fee that covers onboarding,

account configuration, campaign build-out, and digital asset creation or integration. Setup fees

are charged at enrollment and are separate from ongoing monthly service fees. Setup fees are

forfeited upon enrollment regardless of the timeline of campaign activation.

7.3 Monthly Fees and Billing

Monthly service fees are billed in advance on a recurring basis. Continued enrollment

constitutes Client's authorization for recurring billing. Fees are due on the scheduled billing date

and are non-negotiable except where expressly agreed in writing by Oculus Intel.

8. Refund Policy

Fenetex Lead Nexus operates under a limited refund policy designed to protect the significant

setup resources invested upon enrollment.

8.1 Eligible Refund Window

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Confidential | Oculus Intel LLC on behalf of Fenetex Lead NexusPage

Client may request a refund of monthly service fees only within seven (7) to ten (10) calendar

days from the original enrollment date. Requests submitted outside this window will not be

considered.

8.2 Non-Refundable Items

The following are non-refundable under all circumstances:

• Setup fees for any package tier (Entry, Mid-Level, or High-Level)

• Any monthly fees beyond the eligible refund window

• Fees associated with additional services requested by Client during the program term

8.3 How to Request a Refund

All refund requests must be submitted in writing to [email protected] within the eligible

window. Verbal requests will not be accepted. Oculus Intel will review and respond within five

(5) business days of receipt.

9. Cancellation and Termination of Service

9.1 Client-Initiated Cancellation

Client may cancel their Fenetex Lead Nexus subscription at any time, subject to the following

conditions:

• Written notice of cancellation must be submitted no fewer than twenty (20) calendar

days before the Client's next billing cycle date;

• Notice must be submitted directly to: [email protected] — verbal notice, text

message, or social media communication is not sufficient;

• If cancellation notice is received fewer than twenty (20) days before the billing cycle,

Client will be charged for the following billing period in full, with service continuing

through that period.

9.2 Oculus Intel / Fenetex Lead Nexus-Initiated Termination

Oculus Intel and/or Fenetex Lead Nexus reserves the right to terminate this Agreement at any

time for cause, including but not limited to violation of any provision of these Terms. In cases of

termination for cause, no advance notice obligation applies and no refunds will be issued.

9.3 Termination Notice Submission

ALL cancellation and termination notices must be submitted in writing via email to:

[email protected]

This is the only accepted method. No other contact channel will be recognized for cancellation

purposes.

10. Asset Ownership Upon Termination

10.1 Client-Owned Assets

Upon termination of this Agreement, the following assets created by Oculus Intel during the

program term become the sole property of the Client:

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• Blog posts and written content created for Client's website or digital properties

• Social media content, graphics, and creative assets created for Client's branded

accounts

• SEO improvements and on-page optimizations made to Client's owned digital assets

• Any website pages, landing pages, or digital materials built on Client's owned domain

10.2 Fenetex Lead Nexus-Owned Assets

The following assets remain the exclusive property of Fenetex Lead Nexus and Fenetex.com

upon termination and will not be transferred to Client:

• The Fenetex Lead Nexus Dashboard and all data contained therein

• Lead records, contact information, and interaction history stored in the Fenetex Lead

Nexus system

• All program campaign templates, lead funnel structures, and Fenetex-branded assets

• Access credentials and configurations specific to the Fenetex Lead Nexus ecosystem

10.3 Data Export and Dashboard Deactivation

Within fifteen (15) business days following the effective termination date, Oculus Intel will

provide Client with a CSV export of all lead data associated with Client's Dashboard account.

Upon delivery of the CSV export, Client's Dashboard access will be permanently deactivated.

Oculus Intel is not responsible for data loss or inaccessibility after Dashboard deactivation.

Note: Oculus Intel recommends that Client download and back up any data or content they wish to

retain prior to the effective termination date to avoid disruption.

11. Legal Compliance and Lead Communication Standards

Client is solely responsible for ensuring that all communications with leads — including phone

calls, text messages, and emails — comply with all applicable laws and regulations, including

but not limited to:

• Telephone Consumer Protection Act (TCPA)

• CAN-SPAM Act

• California Consumer Privacy Act (CCPA) and applicable state privacy laws

• FTC guidelines on endorsements, testimonials, and advertising

Oculus Intel makes no warranty regarding the legal compliance of Client's own sales or follow-

up activities. Client agrees to indemnify and hold harmless Oculus Intel LLC and Fenetex.com

from any claim, lawsuit, fine, or liability arising from Client's non-compliant use of program leads.

12. Limitation of Liability and No Guarantee of Results

12.1 No Lead Volume or Conversion Guarantee

Oculus Intel and Fenetex Lead Nexus do not guarantee any specific volume of leads,

conversion rates, revenue outcomes, or return on investment. Digital advertising performance is

subject to market conditions, platform algorithms, audience behavior, and factors outside the

control of Oculus Intel. Setup delays caused by Client inaction, as described in Section 3,

further affect performance timelines.

FENETEX LEAD NEXUSTerms of Service

Confidential | Oculus Intel LLC on behalf of Fenetex Lead NexusPage

12.2 Limitation of Liability

To the maximum extent permitted by applicable law, neither Oculus Intel LLC nor Fenetex.com

shall be liable to Client for any indirect, incidental, consequential, punitive, or special damages

arising from or related to Client's use of the Fenetex Lead Nexus program, including but not

limited to lost profits, lost business, or lost data. Oculus Intel's total cumulative liability under this

Agreement shall not exceed the total fees paid by Client in the three (3) months preceding the

event giving rise to the claim.

12.3 Indemnification

Client agrees to defend, indemnify, and hold harmless Oculus Intel LLC, its officers, employees,

contractors, and Fenetex.com from any claims, damages, costs, and attorney's fees arising

from: (a) Client's breach of this Agreement; (b) Client's use or misuse of program leads; (c)

Client's business practices, workmanship, or conduct toward customers; or (d) Client's violation

of any applicable law.

13. General Provisions

13.1 Entire Agreement

This Agreement constitutes the entire understanding between the parties regarding the Fenetex

Lead Nexus program and supersedes all prior discussions, representations, or agreements.

Amendments must be made in writing and signed by an authorized representative of Oculus

Intel.

13.2 Severability

If any provision of this Agreement is found to be unenforceable or invalid, the remaining

provisions shall continue in full force and effect.

13.3 Governing Law

This Agreement shall be governed by the laws of the State of Florida. Any disputes arising from

this Agreement shall be resolved in the courts of Orange County, Florida, or through binding

arbitration at Oculus Intel's election.

13.4 Waiver

Failure by Oculus Intel to enforce any provision of this Agreement shall not constitute a waiver

of its right to enforce that provision in the future.

13.5 Contact Information

For all program inquiries, termination notices, and refund requests:

Oculus Intel LLC — Fenetex Lead Nexus Program Administration

Email: [email protected]

Website: https://gofenetex.oculusintel.com